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Terms of Service

Last updated: November 2026

1. Provider and Scope

These Terms of Service govern the use of PulseRanker (pulseranker.com), operated by the provider named in our Legal Notice ("we", "us"). Contact: support@pulseranker.com.

2. Contract Formation

By registering an account, accepting these Terms, and completing a credit pack purchase via our checkout page, a binding contract for the supply of digital content/services is formed between you and us.

3. Service Description & Data Disclaimers

PulseRanker provides keyword research, formatting tools, and Google ranking lookups using prepaid credits.

  • Google Search Data: Search volumes, keyword difficulty (KD), CPC, intent, and SERP rankings are derived from Google search data supplied via our third-party provider (DataForSEO). They do not represent internal search volumes from Amazon, Etsy, YouTube, or any other third-party marketplace.
  • Calculated Estimates: Items labeled as "Opportunity verdict", "Recommended format", and "Est. Traffic Value" are our own calculated estimates (Our estimate) and do not come from DataForSEO.
  • No Guarantee: Search metrics are historical estimates that may fluctuate or differ from other tools. We do not guarantee specific search rankings, traffic, or commercial results.

4. Prepaid Credits & Pricing

  • Credits are purchased in prepaid packs ($5 for 250 credits, $10 for 600 credits, $25 for 2,000 credits) and do not expire unless you delete your account or your account is terminated for breach of Section 8.
  • Current credit costs per search are displayed on the action button before you run a query (Keyword overview: 2 credits; Keyword ideas: 3 credits; Rank check: 1 credit).
  • Credits are non-transferable and cannot be exchanged for cash.
  • Pursuant to § 19 UStG, prices do not include German VAT. Where foreign consumption taxes apply, they are calculated and displayed at checkout.

5. Automatic Credit Refunds on Failed Queries

If a search query fails due to a technical error, timeout, or upstream provider unavailability, or returns zero data where applicable, the credits deducted for that request are automatically refunded to your credit balance.

6. Statutory Right of Withdrawal for EU Consumers & Early Expiry

If you are a consumer residing in the European Union, you have a statutory 14-day right of withdrawal, subject to the following provisions:

Withdrawal Policy (Widerrufsbelehrung)

Right of Withdrawal: You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day of the conclusion of the contract. To exercise your right of withdrawal, you must inform us (PulseRanker, Minas Abadeer, Zur Grünen Aue 19, 59514 Welver, Germany, Email: support@pulseranker.com) of your decision to withdraw from this contract by an unequivocal statement (e.g., by email).

Consequences of Withdrawal: If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and not later than 14 days from the day on which we are informed about your decision to withdraw, using the same means of payment as you used for the initial transaction.

Premature Expiry of the Right of Withdrawal (§ 356 Abs. 5 BGB)

Your statutory right of withdrawal expires prematurely in the case of a contract for the supply of digital content not on a tangible medium once we have begun performing the contract (by crediting your account for immediate use), after you have:

  1. expressly consented at checkout that we begin performing the contract before the expiry of the withdrawal period, and
  2. acknowledged that by giving your consent you lose your right of withdrawal once performance of the contract has begun.

When a payment is refunded or reversed (including chargebacks), the corresponding credits are deducted from your balance and your account may be frozen if the balance becomes negative.

7. Acceptable Use & Account Termination

You may use PulseRanker results for your own websites, content, books, and advertising campaigns. Automated scraping of the PulseRanker interface, bypassing rate limits or free-trial protections, or reselling raw bulk API datasets is prohibited. You may close your account at any time by emailing support@pulseranker.com. We may suspend or terminate accounts that violate this section.

8. Liability (Haftung)

We are liable without limitation for damages resulting from intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit), for injury to life, body, or health, and under mandatory statutory provisions (such as the Product Liability Act).

In the event of a slightly negligent breach of an essential contractual obligation (Kardinalpflicht — an obligation whose fulfillment makes the proper execution of the contract possible in the first place and on whose compliance you may regularly rely), our liability is limited to the foreseeable, contract-typical damage (vorhersehbarer, vertragstypischer Schaden). Otherwise, liability for slight negligence is excluded.

9. Changes to Terms & Governing Law

We may update these Terms prospectively by giving reasonable notice via email or in the app. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, mandatory consumer protection provisions of the country in which you have your habitual residence remain unaffected.